Maxta strives to provide our customers and partners with the best support in the industry!
Maxta Provides our Customers and Partners
- World-class support delivered by experienced Technical Support Engineers.
- 24×7 service for customers who require around-the-clock support resources
- Our support team can be reached by phone at the support number listed in your support contract, or by email at support@maxta.com.
- A commitment to deliver the highest level of support and customer satisfaction in the storage industry
- Setup and installation
- Solution configuration and optimization
- Root-cause analysis
Additional Partner Support Opportunities
- MVP Elite Partners can provide level 1 and level 2 support
- MVP Elite Partners receive additional discounts for support
- Professional services
Maxta Support Partnership with TSAnet
- TSAnet Premium Partner
- 24×7 support
- Industry standard SLA based support for Priority 1, 2 and 3 cases
- Collaboration on case exchange
Development Partnerships
- Intel Platform Development Partner
- Support Next Generation hardware on day of release
- VMware Elite Partner
- Program enables Maxta to develop and deliver proven solutions
- OpenStack Partner
- Program enables Maxta to develop and deliver proven solutions
Report a Problem or Request a Feature
- Add Pardot form